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Total Customer Support.
Rotowash is committed to providing the best in Customer Care, and after-sales customer support. This begins the moment you select your new machine. Upon delivery we will commission your equipment and provided training of operating personnel, provide a manual, data sheets, methodologies and protocols developed in consultation with the manufacturers of flooring, designers and chemicals where required.
If you are looking for the ease and convenience of a pre-planned maintenance structure then Rotowash PMA's (Preventative Maintenance Agreement) available through our global network of distributors. These renewable annual agreements provide for regular on-site inspections of your Rotowash machine and are ideal for commercial operations. Each PMA is taylored to suit your business requirements and once the plan is agreed, the technician's visits will be automatically initiated by your local Customer Service team at the appropriate time and place. Our distributors also offer a fast response to any unexpected breakdowns, plus regular Health & Safety Portable Appliance Testing and tagging services if required. No wonder many thousands of our customers choose this easy way of ensuring a long machine life, low running costs; through proper servicing of their Rotowash equipment.